Effective Date: October 15, 2025
These Terms & Conditions (“Terms”) govern your use of the website at deercreekwine.com, your purchase of wine and other products from us, your stays at our lodging properties, your reservations and visits at our cafes, your weddings and events at our venues, your visits to our retail tasting rooms, and any other interactions with Deer Creek Winery (“Deer Creek,” “we,” “us,” or “our”).
By accessing our website, placing an order, booking a stay or event, dining with us, visiting one of our retail locations, or otherwise engaging with us, you agree to these Terms, our Privacy Policy, our Shipping Policy, and our Return Policy, each of which is incorporated by reference. If you do not agree, do not use our services.
1. Eligibility
To purchase wine, host events involving alcohol, or consume alcohol on our properties, you must be at least 21 years of age. Lodging and dining are open to all ages, with alcohol service restricted to guests 21 and older. By using our services, you represent and warrant that any wine purchase, alcohol-related order, or alcohol consumption involves only persons 21 or older with valid government-issued photo identification.
2. Age Verification
Federal and state law requires that alcohol be sold to and consumed only by individuals 21 years of age or older. We use age verification at multiple points:
- The website includes an age gate at site entry
- Online wine purchases include age verification at checkout through our partner Vinoshipper
- Wine deliveries by UPS require an adult signature with valid photo ID
- Alcohol service at our cafes, tasting rooms, and events requires valid photo ID
Submitting false age information is unlawful. We reserve the right to require additional verification at any time and to refuse service.
3. Account Registration
You may create an account on the website to manage orders or save addresses. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your account credentials confidential
- Notify us immediately of any unauthorized use of your account
- Be responsible for all activity under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
PART A — ONLINE WINE PURCHASES
4. Online Wine Sales
Online wine orders are fulfilled and shipped through our partner, Vinoshipper, via UPS. By placing a wine order, you agree to:
- Our Shipping Policy, including state-by-state shipping limits, adult signature at delivery, and weather hold provisions
- Our Return Policy, including the rules for replacements and refunds for damaged, defective, or incorrect orders
- Vinoshipper’s Terms & Conditions and Customer FAQ, which govern fulfillment, shipping, and customer service for online orders
We reserve the right to limit quantities, refuse or cancel orders, decline shipment to certain states, and correct pricing or descriptive errors at any time, including after an order is placed.
5. Pricing, Taxes, and Availability
All prices are listed in U.S. dollars and are subject to change without notice. The price applicable to your order is the price displayed at the time you place the order. Applicable sales, excise, and other taxes will be added based on the destination state’s requirements. Products are subject to availability.
6. Payment
Online wine payments are processed through Vinoshipper and applicable payment processors. By submitting payment, you authorize us and our payment partners to charge the payment method you provide for the full amount of your order, including taxes, shipping, and other applicable fees. You represent that you are authorized to use the payment method.
The deercreekwine.com website uses cookies and similar tracking technologies. A “cookie” is a small text file stored on your device.
PART B — LODGING (BROOKS ESTATE & WATSON ESTATE)
7. Reservations and Booking
Lodging reservations at Brooks Estate and Watson Estate are processed through our booking partner, ThinkReservations. By booking, you agree to:
- The booking-specific policies posted at Brooks Estate Booking Policies and Watson Estate Booking Policies, each of which is incorporated by reference into these Terms
- Provide accurate guest names, contact information, and the number of guests staying
- Present a valid government-issued photo ID and the credit card used for booking at check-in
- Comply with the property rules and conduct expectations of the property at which you are staying
8. Deposits, Cancellations, and No-Shows
Deposit, cancellation, and no-show terms are set forth in the property-specific booking policies linked above. Cancellation deadlines, refund eligibility, and forfeited deposits vary by property, room type, season, and event affiliation. Please review the booking policies carefully before completing your reservation.
9. Check-In and Check-Out
Standard check-in and check-out times are posted on each property’s booking page. Early check-in or late check-out may be available upon request and is subject to availability and additional fees.
10. Conduct, Damages, and Smoking
Guests agree to behave respectfully and not to disturb other guests, staff, or neighbors. We reserve the right to terminate any stay without refund for conduct that endangers persons or property, violates the law, or unreasonably disturbs others.
You agree to be responsible for all damages caused by you or members of your party during your stay, including damage to rooms, furnishings, fixtures, linens, the property, or grounds. Charges for damages may be applied to the credit card on file.
All lodging properties are smoke-free. Smoking, vaping, or use of any tobacco or cannabis products inside any guest room or building is prohibited. A cleaning/restoration fee will be charged for violations.
11. Pets
Pets are welcome only in designated pet-friendly accommodations and only with advance notice. Specific pet policies (size limits, fees, vaccination requirements, areas where pets are permitted) are set forth in the property booking policies. Service animals as defined by the ADA are welcome at all properties without additional fees.
12. Children
Children may stay at our lodging properties when accompanied by a parent or guardian. Some accommodations may not be appropriate for children due to size, design, or proximity to event spaces. Alcohol consumption at lodging properties is restricted to guests 21 and older.
13. Lost and Found
We will make reasonable efforts to return left-behind items but are not responsible for lost, stolen, or damaged personal property. Items left behind will be held for a reasonable period and may be returned at the guest’s expense.
PART C — CAFES (BROOKS ESTATE CAFE & WATSON ESTATE CAFE)
14. Cafe Reservations
Cafe reservations may be requested by phone or in person. Please honor your reservation; if you need to cancel, contact us as soon as possible so we can release the table for other guests.
15. Dietary Restrictions and Allergies
Please notify our cafe staff of any food allergies or dietary restrictions when booking and when ordering. While we make reasonable efforts to accommodate, our kitchens are not allergen-free environments and we cannot guarantee that any item is free from cross-contact with allergens.
16. Alcohol Service at the Cafes
Alcohol is served only to guests 21 and older with valid photo ID. We reserve the right to refuse alcohol service to any individual at any time, including for visible intoxication.
17. Cafe Payments
Cafe purchases are processed through our point-of-sale system, Heartland POS, and applicable payment processors.
We use commercially reasonable physical, technical, and administrative safeguards to protect personal information. These include access controls, encryption in transit, and secure handling of payment information through our PCI-compliant payment processors. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
PART D — WEDDINGS AND PRIVATE EVENTS
18. Event Bookings
Weddings, showers, corporate retreats, and other private events at Brooks Estate or Watson Estate are subject to a separate written event contract that you will sign at the time of booking. The event contract governs your event and includes specific terms regarding deposits, payment schedules, guest count guarantees, food and beverage minimums, vendor coordination, alcohol service, timing, decor, and cancellation. The event contract takes precedence over these Terms with respect to your event.
19. Deposits, Payments, and Cancellations
Event deposits are typically non-refundable. Payment schedules and cancellation terms are set forth in your event contract. We reserve the right to retain deposits and apply additional charges as set forth in the contract for cancellation, postponement, or breach by the client.
20. Force Majeure
Neither party shall be liable for failure to perform due to causes beyond reasonable control, including acts of God, severe weather, fire, government action, pandemic, or labor disputes. Specific force majeure terms applicable to your event are set forth in your event contract.
21. Vendor Coordination and Outside Vendors
Outside vendors must be approved in advance and must provide proof of insurance and any required licenses. Some services (such as alcohol service) are provided exclusively by Deer Creek and may not be brought in by outside vendors.
22. Alcohol at Events
All alcohol service at events held on Deer Creek property must be provided by Deer Creek under our liquor license. Outside alcohol is not permitted unless expressly approved in writing. Alcohol service ends at the time specified in the event contract or required by law, whichever is earlier. Photo ID checks apply to all guests.
23. Guest Conduct at Events
You and your guests agree to comply with all property rules and applicable laws. We reserve the right to terminate or restrict service to any guest engaging in unsafe, unlawful, or disruptive behavior.
24. Photography and Marketing at Events
We may photograph or video our properties, including during events, for marketing purposes. Where individuals are recognizable, we obtain consent through event contracts, signed releases, or signage. If you or your guests do not wish to be photographed, please notify us in writing prior to the event.
PART E — RETAIL TASTING ROOMS
25. Retail Purchases
Purchases at our retail tasting rooms (DCW Millcreek Mall, DCW McCandless Crossing, and at Brooks and Watson Estates) are processed through our point-of-sale system, Heartland POS, and are governed by the laws of Pennsylvania, our store policies, and the terms of our point-of-sale provider.
26. Tastings and Alcohol Service
Wine tastings are offered to guests 21 and older with valid photo ID. We reserve the right to limit pours, refuse service, or end a tasting at any time. Service may be refused for visible intoxication, disruptive behavior, or inability to provide ID.
27. In-Store Returns
In-store returns of wine, merchandise, or accessories follow our Return Policy. Defective wine purchased in-store may be replaced when brought back to a Deer Creek location.
We may update this Privacy Policy from time to time. The “Effective Date” at the top reflects the latest revision. Material changes will be communicated by posting the updated policy on the site and, where appropriate, by other means (such as email to current guests with upcoming reservations).
PART F — GIFT CARDS
28. Gift Card Terms
Gift cards may be purchased online or in person and are issued and managed through one of two systems depending on the type of gift card:
- Lodging gift cards and certain experience-related gift cards are issued and managed through ThinkReservations.
- In-store, retail, cafe, and tasting room gift cards are issued and managed through our Heartland POS system.
Gift cards may be redeemed only within the system through which they were issued unless we expressly indicate otherwise. Gift cards:
- Are non-refundable and cannot be exchanged for cash, except where required by law
- Do not expire, except as required by Pennsylvania law
- Are not replaceable if lost or stolen
- Cannot be used for purchases that would violate applicable law (such as alcohol purchases by individuals under 21)
- Are subject to applicable taxes and fees at the time of redemption
If a gift card balance is insufficient to cover a purchase, the remaining balance must be paid by another method.
PART G — NEWSLETTER, MARKETING, AND COMMUNICATIONS
29. Email Communications
By subscribing to our newsletter or providing your email at point of sale or check-in, you consent to receive promotional communications from Deer Creek Winery. Our email marketing is managed through Brevo. You may unsubscribe at any time using the unsubscribe link in any marketing email or by contacting us. Transactional communications (order confirmations, reservation confirmations, account notifications) will continue regardless of your marketing preferences.
30. Phone and SMS Numbers
Our newsletter signup form may include a phone or SMS number field. As of the Effective Date of these Terms, we do not currently send marketing or transactional SMS / text messages. Any phone or mobile number you provide is stored in our email marketing platform (Brevo) for our records and for potential future communications.
If we begin sending SMS communications in the future, we will obtain your express consent before doing so consistent with applicable law (including the Telephone Consumer Protection Act). Standard message and data rates may apply when SMS is implemented, and you will be able to opt out at any time by replying STOP.
GENERAL TERMS
31. User Conduct
You agree not to:
- Use the website or our services for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorized access to systems, accounts, or data
- Interfere with the operation of the website or our point-of-sale or booking systems
- Scrape, copy, or harvest content without permission
- Impersonate another person or misrepresent your identity, age, or qualifications
- Submit false age, identity, or payment information
- Engage in conduct on our properties that endangers, harasses, or unreasonably disturbs others
32. Intellectual Property
All content on the website and across our marketing materials — including text, photographs, graphics, logos, the Deer Creek Winery name and logo, the Brooks Estate and Watson Estate names, product names, the design and layout of the site, and our marketing imagery — is the property of Deer Creek Winery or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent, except that you may print or download one copy of a reasonable number of pages for your personal, non-commercial use.
33. User-Generated Content
If you submit reviews, comments, photographs, or other content to our website or to our social channels (including by tagging us), you grant Deer Creek a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, adapt, publish, translate, and display such content in connection with our business and marketing.
You represent that any content you submit is your own original work, does not infringe any third-party rights, and is not unlawful, defamatory, obscene, or otherwise objectionable. We reserve the right to remove any content at our discretion.
34. Third-Party Links and Services
Our website may include links to or embeds of third-party websites and services, including Vinoshipper, ThinkReservations, Heartland POS, Brevo, Instagram, Google Maps, and others. We are not responsible for the content, privacy practices, or terms of those third parties. Your use of third-party services is governed by their own terms and policies.
35. Disclaimers
THE WEBSITE, OUR SERVICES, AND ALL CONTENT, PRODUCTS, AND EXPERIENCES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, DEER CREEK DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE WEBSITE OR OUR PROPERTIES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT ON THE WEBSITE.
WINE IS AN AGRICULTURAL PRODUCT AND CHARACTERISTICS MAY VARY BY VINTAGE.
36. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, DEER CREEK, ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- YOUR USE OF OR INABILITY TO USE THE WEBSITE
- ANY UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR INFORMATION
- ANY PRODUCTS, LODGING STAYS, MEALS, EVENTS, OR OTHER SERVICES PURCHASED THROUGH OR PROVIDED BY US
- ANY THIRD-PARTY CONDUCT, CONTENT, OR SERVICES
- INJURY OR LOSS ON OUR PROPERTIES (EXCEPT TO THE EXTENT REQUIRED BY APPLICABLE LAW)
- ANY OTHER MATTER RELATING TO THESE TERMS OR YOUR INTERACTIONS WITH US
OUR TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above may not apply to you.
37. Indemnification
You agree to indemnify, defend, and hold harmless Deer Creek and its owners, officers, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of:
- Your use of our website or services
- Your conduct on our properties
- Your violation of these Terms
- Your violation of any rights of a third party
- Any content you submit
- Your violation of any applicable law
38. Governing Law and Venue
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms, the website, our properties, or our services shall be brought exclusively in the state or federal courts located in Pennsylvania, and you consent to the personal jurisdiction of such courts.
39. Dispute Resolution
Before initiating legal proceedings, you agree to first contact us at info@deercreekwine.com to attempt to resolve the dispute informally. We will work in good faith to resolve disputes within 60 days of receiving notice.
40. Termination
We reserve the right to suspend or terminate your access to the website, your account, your stay, your event, or your purchase ability at any time, without notice, for any reason, including violation of these Terms. Upon termination, the provisions of these Terms that by their nature should survive (including disclaimers, limitations of liability, indemnification, governing law, and dispute resolution) shall survive.
41. Changes to These Terms
We may update these Terms from time to time. The “Effective Date” at the top reflects the latest revision. Material changes will be communicated by posting the updated Terms on the website. Your continued use of the website or our services after changes are posted constitutes your acceptance of the revised Terms.
42. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
43. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Return Policy, and any property-specific booking policies or event contracts, constitute the entire agreement between you and Deer Creek with respect to the subject matter and supersede all prior or contemporaneous communications.
44. Contact Us
For questions about these Terms:
Email: info@deercreekwine.com
Phone: 814.354.7392
Mail: Deer Creek Winery, Attn: Privacy, 3333 Soap Fat Rd, Shippenville, PA 16254