Deer Creek Winery at Brooks Estate Policies

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At Deer Creek, we want every guest to enjoy a safe, comfortable, and relaxing experience. Please review the following policies before your visit.

Winery Policies

  • We are legally required to refuse service to any visibly intoxicated person (VIP) as well as anyone under the age of 21.
  • Deer Creek Winery is a smoke-free facility. Smoking is permitted only in designated outdoor areas.
  • No outside food or alcohol is permitted on the premises.
    • Exception: B&B guests may bring restaurant leftovers to their room, but please do not eat them in common areas.

Bed & Breakfast Policies

Check-In & Check-Out:

  • Standard Check-In Times:
    • Sunday–Thursday: 3:00 PM – 7:00 PM
    • Friday–Saturday: 3:00 PM – 9:00 PM
  • Check-Out: by 10:00 AM at the front desk.
  • Early or late check-ins/check-outs may be accommodated upon request for a $35 fee.

Deposits & Payments

  • A valid credit card is required to secure all reservations.
  • A 100% deposit is charged at booking.
  • Accepted payments: Visa, MasterCard, Discover, American Express, Travelers Cheques, and Cash.
  • Rates include a fresh-cooked country breakfast each morning.
  • All rooms include private bathrooms and on-site parking.
  • Rates are subject to change without notice (but not after your booking is confirmed).

Payment & Cancellations

  • Payment is required in full at the time of reservation.
  • Cancellations:
    • A $30 processing fee applies to all cancellations.
    • Reservations are refundable up to 15 days prior to check-in.
    • If cancelled 8–14 days prior, we will refund half your reservation or one night’s stay (whichever is less).
    • Reservations cancelled 7 days or less before check-in are non-refundable.

Guest Rules

  • The Inn & Manor at Deer Creek Winery are smoke-free and pet-free facilities.
    • Emotional support animals are permitted with an additional $100 cleaning fee.
  • Please be respectful of the property. Any unreasonable damage (including smoking indoors) will result in a repair/cleaning fee.
  • Quiet hours are observed from 11:00 PM – 9:00 AM to ensure all guests enjoy a restful stay.
  • Deer Creek is not responsible for lost, stolen, or damaged personal items.

Occupancy & Additional Guests

  • Standard occupancy: 1-2 adults per room.
  • Children ages 14 and up are welcome in select accommodations.
  • Non-staying guests are kindly asked to leave when the winery closes.

Amenities & Services

  • Overnight guests enjoy a fresh-cooked breakfast each morning.
  • Please ask if you need fresh linens or dishes picked up during your stay.
  • Select rooms offer hot/jetted tubs (some specials may apply—see our Specials page.

Pets

  • Pets are only permitted in the Red Fox Run and Windy Knob Cottages.
  • Guidelines:
    • Pets must be leashed on the property and crated if left unattended.
    • No pets on furniture.
    • Please wipe paws before re-entering cottages.
    • Owners must clean up after pets and prevent excessive barking or disturbance.
  • Emotional support animals are accepted with a $150 cleaning fee.